Delivery & Returns
My parcels are shipped using Evri. If you would like your parcel to be send using a tracked service, please get in touch as tracking can be added to any order, at an additional cost.
Standard delivery:
- £3.00 within UK
- from £6.50 Internationally
- Free postage within the UK on orders over £50
Next day tracked delivery:
- £6.95 within the UK, order by 3pm, not available on made to order items
I always aim to post my parcels out within 1-3 days (please note made to order items will take up to 2 weeks to dispatch)
Approximate shipping times are:
- UK: 2-7 days
- Europe: 1-2 weeks
- Rest of the World: 2-4 weeks
Shipping times may vary due to holiday periods etc. Please get in touch if you have any questions about current shipping times.I am not responsible for any tax or duties that might be incurred when shipping internationally.
All jewellery will be wrapped in tissue paper and popped into a branded hessian bag for postage. If you would like items gift boxed, please select that as an option before purchasing.Pick upIf you are local and wish to collect, select this option during checkout. You will receive an email notifiying you when the order is ready to collect. This will usually be within a day or so, but for made to order items this will be approximately 2 weeks.
Returns
If you are not completely satisfied with your purchase, simply get in touch with me and we can arrange for you to return the item to me in its original unused condition within 14 days of receipt and I will process a full refund, excluding original delivery charge.
Please note that I do not accept returns on items that have been personalised or custom made for you, as these items have been made to your specification.I also can not accept returns on earrings, for hygiene reasons.The cost of returning the item to me is your responsibility.Delivery charges are only refundable where goods are faulty and a refund is made.